1. Agreement
These Terms of Service ("Terms") govern your access to and use of the Soteria website and any information, forms or content made available through it (the "Website"). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.
Access to and use of the Soteria platform and services by a customer is governed by a separate written agreement (for example, a Master Services Agreement, Order Form and Data Processing Agreement). Where that agreement conflicts with these Terms in respect of the platform, that agreement prevails.
2. Who we are
The Website is provided by [SOTERIA LEGAL NAME], [REGISTERED ADDRESS], company number [COMPANY NUMBER] ("Soteria", "we", "us"). You can contact us at [PRIVACY EMAIL].
3. Eligibility and business use
The Website is intended for business and professional use by persons who are at least 18 years old and authorised to act on behalf of their organisation. It is not intended for consumers or personal use.
4. Acceptable use
You agree not to: use the Website unlawfully or in breach of these Terms; attempt to gain unauthorised access to the Website or related systems; interfere with or disrupt the Website's operation or security; scrape, harvest or copy content except as permitted; introduce malware or malicious code; or misrepresent your identity or affiliation. We may suspend or restrict access if we reasonably believe these Terms are being breached.
5. Intellectual property
The Website and its content — including text, design, graphics, the Soteria name, logo, the orbit mark and other brand assets — are owned by or licensed to Soteria and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to view the Website for evaluating our services. No other rights are granted. You may not use our name, logo or brand assets without our prior written consent.
6. Demo requests and communications
Submitting a demo request or enquiry does not create any obligation on either party and does not constitute an agreement to provide services. Any engagement will be subject to a separate written agreement. By submitting your details, you agree we may contact you about your request in accordance with our Privacy Policy.
7. No professional advice
Soteria provides analytics and decision-support tools. Content on the Website, and outputs of the platform, are provided for information and to support review by qualified people. They do not constitute financial, legal, accounting, audit, tax or investment advice, and flagged items represent potential issues requiring review, not determinations of fraud, wrongdoing or liability. You remain responsible for your decisions and for obtaining appropriate professional advice.
8. Third-party links
The Website may link to third-party sites or resources. We are not responsible for their content, availability, or practices, and links do not imply endorsement.
9. Disclaimers
The Website is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law. We do not warrant that the Website will be uninterrupted, error-free or secure. This Section does not exclude warranties that cannot be excluded under applicable law.
10. Limitation of liability
To the maximum extent permitted by law, Soteria will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to your use of the Website. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (such as liability for death or personal injury caused by negligence, or for fraud). Liability arising from the platform and services is addressed in the separate customer agreement.
11. Indemnity
You agree to indemnify and hold Soteria harmless from claims, losses and expenses arising out of your breach of these Terms or misuse of the Website, to the extent permitted by law.
12. Changes
We may modify the Website or these Terms at any time. Updated Terms take effect when posted, with a revised "Last updated" date. Your continued use after changes constitutes acceptance.
13. Governing law and jurisdiction
These Terms are governed by the laws of [EU MEMBER STATE], without regard to conflict-of-laws rules. The courts of [EU MEMBER STATE] have exclusive jurisdiction over any dispute, subject to any mandatory consumer or local-law protections that may apply.
14. Privacy
Our handling of personal data is described in our Privacy Policy, which forms part of your use of the Website.
15. Contact
Questions about these Terms: [PRIVACY EMAIL], [SOTERIA LEGAL NAME], [REGISTERED ADDRESS].